Virtual Learning Available! Dealing with Conflict has become a major part of society in Canada: De-escalation is the preferred first attempt Many people, including security guards, encounter verbal resistance in the beginning stages of an interaction Various factors such as; substance abuse, mental health, and stress are predominate Learn strategies based on Verbal Judo, CPI […]
Virtual Learning Available! Dealing with Conflict has become a major part of society in Canada: De-escalation is the preferred first attempt Many people, including security guards, encounter verbal resistance in the beginning stages of an interaction Various factors such as; substance abuse, mental health, and stress are predominate Learn strategies based on Verbal Judo, CPI […]