Conflict Management Training for Security: Day 1, July 3 and 17, 2018 – Toronto, Ontario Dealing with Conflict has become a major part of the security role in Canada: De-escalation is the preferred first attempt Many security guards encounter verbal resistance in the beginning stages of an interaction Various factors such as; substance abuse, mental […]
LINK On June 22, Canadian Security magazine and Ken Hoggart, president of Universal Training Solutions, hosted a webinar on Use of Force. The 60-minute session focused on Use of Force, its perceptions (and misperceptions) in the market. In his presentation, Ken covered the basics of safety when it comes to the application of Use of […]